About My Account

Create an Account

To create an account, go to My Account. In Create an Account, fill in your name and e-mail address, enter a password and click continue.

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Order Status

To check your order status, go to My Account, log in and click Order Status.

  • Check the status of current orders
  • View your order number
  • View the date your order was placed
  • See the number of items in your order
  • See when your order was shipped
  • Status of Returns

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Personal Information

To update your personal information, go to My Account, log in and click Personal Information.

  • View and edit billing and shipping addresses
  • View and edit credit card information

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Update E-mail & Password

To update your e-mail address and/or password, go to My Account, log in and click E-mail & Password Information.

  • View and edit your e-mail address
  • Change which e-mail updates you receive from us
  • Change your password
  • HTML or text e-mail preferences

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My Address Book

To add or edit shipping information, go to My Account, log in and click My Address Book.

  • Edit or delete shipping names and addresses
  • Add new shipping names and addresses

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Forgotten Password

To have your password e-mailed to you, go to My Account, fill in your e-mail address and click the forgotten password link. Your password will be sent to you immediately.

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Our customer service representatives are available Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.

E-Mail
sales@twincreeksloghomes.com
Phone 1-800-299-8981
Fax 1-423-405-0103

twincreeksloghomes.com has a Shopper Approved rating of 4.8/5 based on 1962 ratings and reviews